Returns & Exchanges
- As a small artisan company, we are unable to accept returns, exchanges, or cancellations due to a change of mind. This also applies to orders that do not arrive by a specific date due to postal service delays, which are beyond our control.
- We cannot replace items that have gone missing, or undelivered due to incorrectly entered shipping addresses. Please check your delivery information carefully when placing your order.
- We are not responsible for orders stolen during transit or delivery.
- If there is any issue with your order, please let us know right away. Our team values your satisfaction with our products above all! If we have somehow made a mistake with your order or if something has been damaged during shipping, we will fix it immediately at no additional cost.
Thank you for your understanding and for supporting our small business. We truly appreciate your support and look forward to creating something special for you!
